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Zigbee geyser switch in white glass with champagne bezel
AC & Heaters
Tuya

Zigbee Heater Switch (Tuya)

Product code 1299
Sh 150,000.00
In stock in Dar es Salaam

In stock

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  • Genuine stock. Sourced from authorised distributors, warranty intact.
  • Delivered across Tanzania with additional delivery charges.
  • Multiple payment options.
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  • Cash on Delivery. You can pay cash at our store on pickup, or pay the rider upon delivery (Dar es Salaam only).
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Zigbee Gateway required
20 A Relay rating
86 mm Square glass panel
Neutral Required at the switch
Under 0.5 W Standby draw

About this product

A Zigbee geyser switch, the same idea as our Wi-Fi heater switches but on the mesh: a white glass touch panel with a champagne bezel that replaces the geyser's wall switch and puts the water heater on your phone. Turn it on from bed before you get up, schedule it to heat morning and evening rather than sitting on all day, set a countdown so it switches itself off after a set period, and check from anywhere whether somebody left it running.

The thing to know before you buy: this one needs a Zigbee gateway. Unlike our Wi-Fi panels it cannot reach your router by itself. Without a Tuya-compatible Zigbee hub on the network it is a touch switch on the wall and nothing else, and several manufacturers in this family state plainly that it wants a Tuya-branded gateway rather than any Zigbee 3.0 hub. Budget for the gateway as part of the purchase, or buy the Wi-Fi version instead and skip the problem.

The trade is worth it if you are already running Zigbee. It does not consume a Wi-Fi slot, it is steadier on a congested network, and it joins the mesh with the rest of your sensors. If this is your first smart device in the house, the Wi-Fi one is the simpler buy.

On the rating. This panel is a 20 A device: that is the figure in the supplier's own copy and in every real spec table for this family. The manufacturers disagree on the wattage that goes with it, quoting 4,000 W and 4,400 W in different places, so we have printed both rather than pick one. A typical Tanzanian geyser element of 2,000 to 3,000 W sits comfortably under either. On the largest elements it is worth asking your electrician whether to drive a contactor from the panel rather than run the load through it, since sustained full-load switching is harder on a relay than occasional switching.

It needs a neutral at the switch position, and it is a mains switch on a heater circuit, so it belongs to an electrician.

Read the gateway line before anything else

A Zigbee geyser switch cannot reach your router by itself. It needs a Tuya-compatible Zigbee gateway on the network, and without one it is a touch switch on the wall and nothing else.

Several manufacturers in this family state plainly that they want a Tuya-branded gateway rather than any Zigbee 3.0 hub, so budget for the gateway as part of the purchase or buy the Wi-Fi version instead and skip the problem entirely. If this is your first smart device in the house, the Wi-Fi one is the simpler buy and we will say so.

When Zigbee is the better choice

The trade is worth it if you are already running Zigbee. A Zigbee geyser switch does not consume a Wi-Fi slot, it is steadier on a congested network, and it joins the mesh alongside the rest of your sensors rather than sitting on the router as one more client.

Standby draw is under 0.5 W, lower than the Wi-Fi panels.

What a Zigbee geyser switch does at the wall

It replaces the geyser existing wall switch with a white glass panel and a champagne bezel, and it still works by touch. From the app you switch the heater on before you get up, schedule it to heat morning and evening rather than all day, and check from anywhere whether it was left running.

The countdown does the work nobody remembers to do: set a duration and every time the heater is switched on it turns itself off again after that period.

The rating, with both published figures

This is a 20 A device. The manufacturers disagree on the wattage that goes with it, quoting 4,000 W in some places and 4,400 W in others, so both are printed in the table rather than us picking the flattering one.

A typical Tanzanian geyser element of 2,000 to 3,000 W sits comfortably under either figure. On the largest elements, ask your electrician whether to drive a contactor from the panel rather than run the load through it.

No IP rating is published for these panels, so it is safe to touch with wet hands but is not a bathroom-rated fitting. It needs a neutral at the switch position, works from -20 to 50 degrees C, and is a mains switch on a heater circuit, so it belongs to an electrician.

Only if you already run Zigbee

Read that literally. Without a Tuya-compatible hub on the network this is a touch switch and nothing more, and the manufacturers in this family are specific about wanting a Tuya-branded gateway rather than any Zigbee 3.0 box. If this is your first smart device, buy the Wi-Fi panel instead and save yourself the extra purchase.

If the mesh is already there, it is the better citizen: no Wi-Fi slot used, steadier on a busy network, half a watt on standby. The Wi-Fi versions are in AC and heaters, and Tuya document the platform at tuya.com.

Uses the Tuya and Smart Life apps

  • Tuya appTuya
  • Smart Life appSmart Life

Description supplied by the manufacturer.

Specifications

TypeZigbee water heater and boiler switch, glass touch panel
ProtocolZigbee 3.0
Gateway requiredYes, a Tuya-compatible Zigbee gateway. It will not reach your router on its own.
Maximum current20 A
Maximum load4,000 W or 4,400 W. Manufacturers in this family publish both figures.
Supply100 to 250 V AC, 50/60 Hz
Neutral wireRequired at the switch position
Standby consumptionUnder 0.5 W
Countdown timerYes. Switches itself off after a set period every time it is turned on.
SchedulingYes, through the app
Dimensions86 × 86 × 35 mm
FaceTempered glass on a flame-retardant ABS body
Operating temperature-20 to 50 °C
Protection ratingNone published. Safe to touch with wet hands, but not a bathroom-rated fitting.
AppSmart Life or Tuya
Voice controlAmazon Alexa, Google Home
InstallationHard wired. Electrician required.
Product code1299
CategoryAC & Heaters
AvailabilityIn stock in Dar es Salaam

What’s in the box

  • Zigbee glass touch switch
  • 4 mounting screws
  • User manual

Questions

Do I need a hub for this one?

Yes, and it is the main reason to think twice. This is Zigbee, not Wi-Fi, so it cannot reach your router by itself. It needs a Tuya-compatible Zigbee gateway on the network, and several manufacturers in this family say plainly that a Tuya-branded gateway is required rather than any Zigbee 3.0 hub. If you do not already have one, our Wi-Fi heater switch does the same job with nothing extra to buy.

Why would I choose Zigbee over Wi-Fi then?

Because you already have a Zigbee system. It does not take up a slot on your router, it holds up better on a crowded network, and it joins the mesh with the rest of your sensors and switches. If this is the first smart device in the house, buy the Wi-Fi one.

Will it handle my geyser?

A typical element here is 2,000 to 3,000 W and this is a 20 A panel, so yes, with room to spare. On the largest elements ask your electrician about driving a contactor from the panel instead of running the load through it, since a heater held on at full load works a relay harder than occasional switching.

Does it need a neutral wire?

Yes. Older wiring in Dar often brings only live and switched-live to the switch position. If there is no neutral in that box, one has to be pulled through first or the panel will not power up. Worth checking before you order.

Is it waterproof?

Not in the way that word usually means. No manufacturer publishes an IP rating for these. The glass is safe to touch with wet hands and wipes clean, but it is not a bathroom-rated fitting and should not go inside a shower area.

Anything else? Ask us on WhatsApp and we will tell you straight.

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